The AI Opportunity in Hong Kong.

AI is driving transformation across Hong Kong’s key industries, from finance and tourism to retail and manufacturing. By enhancing efficiency, improving decision-making, and enabling better customer experiences, AI is helping Hong Kong’s businesses to stay competitive.

Today, we’re publishing a fact sheet looking at some of the opportunities AI is starting to create in Hong Kong. In total, we found that AI could help power the next stage of the region’s growth, boosting the economy by HK$260 billion (US$33 billion).

View the English Factsheet
View the Chinese Factsheet
Read the methodology

Here are four opportunities from AI we looked at in Hong Kong:

Financial Services and Insurance.

AI could help grow Hong Kong’s financial services and insurance industries by HK$83 billion (US$10.6 billion), thanks to enhanced fraud detection and refined financial modelling.

Tourism.

AI-driven tools will help local businesses to better connect with international visitors. By offering multi-lingual support and personalised itineraries, tourists will bring more of their spending power to Hong Kong  – growing tourism revenue by HK$15 billion (US$1.9 billion). 

E-commerce.

Retailers stand to benefit from AI’s ability to optimise advertising spend, automate customer service responses and ease language barriers in export markets, helping to grow online retail in Hong Kong by HK$5.7 billion (US$736 million).

Workers.

Today’s AI technologies are likely to augment over 50% of workers, boosting their productivity and increasing their wages. By increasing labour productivity, this will raise the value of each hour worked – which in turn we estimate could lead to potential wage increases of over 4%.